Skip to content

Information-Driven Business

by Robert Hillard

Menu
  • BLOG
  • FOCUS ON…
    • AI
    • Speeches
    • Productivity
    • Innovation
    • Cloud
    • Web3
    • Education
    • Space
    • Privacy
    • Email
    • Books
  • ABOUT
  • SUBSCRIBE

Tag: customer

Posted onJuly 25, 2015September 28, 2020Original post

Don’t seek to know everything about your customer

by Robert HillardLeave a comment on Don’t seek to know everything about your customer

I hate customer service surveys. Hotels and retailers spend millions trying to speed our checkout or purchase by helping us avoid having to wait around.…

Read More

Search

Recent posts…

  • Decoupling revenue from cost
  • Orbiting on a thread
  • Don’t tax productivity
  • When translation falls short
  • Agentic elephants

Posting since 2010…

  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
Copyright 2010-2025 Robert Hillard
Amphibious Theme by TemplatePocket ⋅ Powered by WordPress