One of the best ways of understanding your success is by measuring how happy your customers are. To make sense of their response you obviously…
Anyone who has ever tried to negotiate a standard for data storage or communication will confirm that it is difficult to get agreement and even…
History is replete with examples where ideas are launched with great fanfare and yet fail while subsequent iterations of very similar ideas are hugely successful. …
Two words seemingly on every technologist’s lips are “big data”. The Wikipedia definition for big data is: “In information technology, big data consists of datasets…
There is little that is guaranteed to soothe the stressed mind as much as a well-structured garden. It brings together order and nature in a…
What will the role of Chief Information Officer (CIO) look like in 2020? The CIO role is one that really appeared during the 1990s in…
Most organisations reward their project managers for achieving scope, within a given timeframe for a specified budget. While scope is usually measured in terms of…
The nineteen century belonged to the engineers. Western society had been invigorated and changed beyond recognition by the industrial revolution through its early years and…
When the telephone was invented the first networks were private, typically between rich individuals and their industrial interests. Pretty quickly, though, people wanted to be…
Since the 1980s the costs associated with functions that are shared have been increasingly allocated to business units in such a way as to drive…