Information-Driven Business
How to Manage Data and Information for Maximum Advantage

Robert Hillard
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Serendipity
Published: 26 Nov 2016 by Robert Hillard
Information overload is as much an overwhelming feeling as it is a measurable reality. We often feel an impossible obligation to be across everything, which leaves us wanting to give up and absorb nothing that hits our various screens. Despite … Continue reading

Framing new ideas
Published: 29 Oct 2016 by Robert Hillard
It often feels like every idea has its time. Be it workplace trends, new technologies or social changes. With the benefit of hindsight, we can’t imagine why these things took so long. Yet, when a good idea’s time hasn’t yet … Continue reading

Robots will make better negotiators
Published: 26 Sep 2016 by Robert Hillard
Negotiation is one of the oldest human activities and is an important part of our economy.  It is essential for sharing resources between people and groups.  However, as our organisations have become more complex, the outcomes that we are achieving … Continue reading

Playful business
Published: 28 Aug 2016 by Robert Hillard
Business is both complicated and structured. Our education, training and professional lives all teach us to think inside the box. Before rampant automation, and when problems sat inside the same box, this was ideal. The business world we are dealing … Continue reading

Where is the digital-fuelled growth?
Published: 23 Jul 2016 by Robert Hillard
We’ve had about 50 years of computing in business and about 20 years of the digital revolution. How are we faring on the question of digital fuelled growth and productivity? Many economists are coming to the surprising conclusion that technology … Continue reading

Is the crowd dumbing us down and killing democracy?
Published: 18 Jun 2016 by Robert Hillard
One of the most exciting features of the Internet is the ability to get the voice of the crowd almost instantly. Polling of our organisations and society that would have taken weeks in the past can be done in hours … Continue reading

The singularity and the future of intelligence
Published: 29 May 2016 by Robert Hillard
Everywhere you turn there is a discussion about the impact of technology on our future, whether it be how we work or how we live. Of particular concern is the encroachment of automation into virtually every part of our world. … Continue reading

The downside of blockchain
Published: 29 Apr 2016 by Robert Hillard
Imagine an invention that deliberately wasted resources. Maybe a car that burns oil just to create smoke that is easy to see or an electric light that uses twice as much energy to avoid burning out. That’s exactly what blockchain … Continue reading

Opportunities beyond startups
Published: 28 Mar 2016 by Robert Hillard
Is it just me or has the world gone mad for startups and writing software? Don’t get me wrong, I am a big fan of startups and all that they bring to the economy. However, if you read the business … Continue reading

New ideas aren’t always brilliant
Published: 26 Feb 2016 by Robert Hillard
Change is the lifeblood of organisations. It is essential in our products, technology, organisational models and every aspect of how we work and produce for the benefit of our stakeholders and ourselves. Everyone can think of organisations that failed to … Continue reading

My digital foundations #2
Published: 23 Jan 2016 by Robert Hillard
It’s time to set some principles to support the choices you are making for your personal digital architecture. This second instalment of digital foundations will help you extend your architecture to protect your digital content and assets. In the first … Continue reading

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Also featured from the Information-Driven Business blog:

Who are we leaving behind?
I was recently invited to deliver the keynote address at the University of Melbourne engineering and IT awards night. I took the opportunity to challenge today’s students to think about the people being left behind as in the move to … Continue reading

The Quantum Computer dream could be killed by Information Management
For years now the physics community has been taking the leap into computer science through the pursuit of the quantum computer.  As weird as the concepts underpinning the idea of such a device are, even weirder is the threat that … Continue reading

Customers smile at the edges
One of the best ways of understanding your success is by measuring how happy your customers are.  To make sense of their response you obviously need to segment customers.  In this post I propose segmenting customers according to the complexity … Continue reading




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