Information-Driven Business
How to Manage Data and Information for Maximum Advantage

Robert Hillard

Sometimes it’s lonely being a robot
Published: 27 Apr 2018 by Robert Hillard
I’m committed to be a global citizen but, living in Australia, I simply can’t get to as many meetings around the world as my role would ideally involve. To deal with this, I find other ways to participate. The myriad … Continue reading

Information-driven work
Published: 30 Mar 2018 by Robert Hillard
I’ve recently spoken to several executives who have more than two thousand unread emails. They all said roughly the same thing: “If someone really wants me they’ll keep trying”. Others have said the opposite, they are keen to be easy … Continue reading

White collar productivity
Published: 24 Feb 2018 by Robert Hillard
Have you ever faced transposing a row in a spreadsheet to a column, or perhaps tried to make a repeated change to values and wondered how to do it through menu options or functions? After wasting what feels like an … Continue reading

Balance of power
Published: 27 Jan 2018 by Robert Hillard
The digital economy is transforming every corner of our lives. The changes in the businesses we interact with and the way many of us are employed mean subtle but important shifts in power. Patronage, social license and convention that have … Continue reading

Trust in the digital economy
Published: 22 Dec 2017 by Robert Hillard
As the year wraps-up, it is the season when we feel good will towards all. I am reminded that our economy works because of the trust that we each have in each other. The information economy has enabled us to … Continue reading

Rethinking failure
Published: 27 Nov 2017 by Robert Hillard
Imagine an organisation with ten job levels (ranked from entry to CEO). In the first year, there are 512 people at the lowest level who are all assigned to projects, half of which succeed and the other half fail in … Continue reading

Leaders need the technical detail
Published: 28 Oct 2017 by Robert Hillard
I recently heard a financial services executive on the radio talking about Bitcoin. When a listener asked him to explain what it was, he couldn’t. I’m constantly amazed by the number of leaders who aren’t across the detail of important … Continue reading

Three things every project needs
Published: 26 Sep 2017 by Robert Hillard
It’s wrong to think that all a project needs is a scope, budget and timeframe. The three things that separate the best projects from the rest are: insight (into the future), simplification (of the business today) and inspiration (through new … Continue reading

Your desk is a guide to the future of work
Published: 27 Aug 2017 by Robert Hillard
The future of work is the topic on everyone’s lips. The talk of automation and artificial intelligence can seem really abstract and alien, making the future seem scarier than really needs to be the case. A good way for white … Continue reading

Defence as the best form of attack
Published: 30 Jul 2017 by Robert Hillard
The global economy is powered by business innovation with small and large organisations alike inventing the future for us all. The rapid rate of change brings both opportunities and threats with recent cyber events acting as a wake-up call. Far … Continue reading

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Also featured from the Information-Driven Business blog:

Sometimes it’s lonely being a robot
I’m committed to be a global citizen but, living in Australia, I simply can’t get to as many meetings around the world as my role would ideally involve. To deal with this, I find other ways to participate. The myriad … Continue reading

Information-driven work
I’ve recently spoken to several executives who have more than two thousand unread emails. They all said roughly the same thing: “If someone really wants me they’ll keep trying”. Others have said the opposite, they are keen to be easy … Continue reading

Opportunities beyond startups
Is it just me or has the world gone mad for startups and writing software? Don’t get me wrong, I am a big fan of startups and all that they bring to the economy. However, if you read the business … Continue reading

Email works too well
Everyone who regularly feels overwhelmed by their email would agree that there is a problem.  The hundreds of articles about the issue typically make the same assumption and are wrong. Writer after writer bemoans email as inefficient and an obstacle … Continue reading

The Internet was a mistake, now let’s fix it
Each generation over the last century has seen new technologies that become so embedded in their lives that its absence would be unimaginable. Early in the 20th century it was radio, which quickly become the entertainment of choice, then television, … Continue reading




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