Information-Driven Business
How to Manage Data and Information for Maximum Advantage

Robert Hillard
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Making the case for jargon, acronyms and clear language
Published: 22 Feb 2015 by Robert Hillard
All over the web, authors are ranting about the misuse of the English language in business.  It’s an easy article to write, picking out examples of jargon and the general torturing of sentences in the name of explaining apparently simple … Continue reading

The architecture after cloud
Published: 25 Jan 2015 by Robert Hillard
I think that Zach Nelson (Netsuite’s CEO) was wrong when he said that “cloud is the last computing architecture” but I also believe that his quote is a healthy challenge to take computing and business architectures to a new level. … Continue reading

Our machines will not outsmart us
Published: 20 Dec 2014 by Robert Hillard
Over the millennia we have been warned that the end of the world is nigh.  While it will no doubt be true one day, warnings by Stephen Hawking in a piece he co-authored on artificial intelligence don’t fill me with … Continue reading

Trading your way to IT simplicity
Published: 22 Nov 2014 by Robert Hillard
Stop reading now if your organisation is easier to navigate today than it was 3, 5 or 10 years ago.  The reality that most of us face is that the general ledger that might have cost $100,000 to implement twenty … Continue reading

Your personal cloud meets the enterprise
Published: 25 Oct 2014 by Robert Hillard
In organisations around the world employees are accidently merging their personal and professional cloud applications with dire results.  Some of the issues include the routing of sensitive text messages to family members and the replication of confidential documents onto the … Continue reading

The rule of 150 applied to data
Published: 27 Sep 2014 by Robert Hillard
Anthropologist Robin Dunbar has used his research in primates over recent decades to argue that there is a cognitive limit to the number of social relationships that an individual can maintain and hence a natural limit to the breadth of … Continue reading

Analogue business with a digital facade
Published: 23 Aug 2014 by Robert Hillard
Everyone is talking about digital disruption and the need to transform their company into a “digital business”.  However, ask most people what a digital business is and they’ll talk in terms of online shopping, mobile channels or the latest wearable … Continue reading

Your insight might protect your job
Published: 26 Jul 2014 by Robert Hillard
Technology can make us lazy.  In the 1970s and 80s we worried that the calculator would rob kids of insight into the mathematics they were learning.  There has long been evidence that writing long-hand and reading from paper are far … Continue reading

The Quantum Computer dream could be killed by Information Management
Published: 22 Jun 2014 by Robert Hillard
For years now the physics community has been taking the leap into computer science through the pursuit of the quantum computer.  As weird as the concepts underpinning the idea of such a device are, even weirder is the threat that … Continue reading

Careers in Technology
Published: 25 May 2014 by Robert Hillard
Is there a future for careers in Information Technology?  Globally, professional societies such as the British Computer Society and the Australian Computer Society have long argued that practitioners need to be professionals.  However, there is a counter-argument that technology is … Continue reading

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Also featured from the Information-Driven Business blog:

For social networks, volume is the enemy of value
In this blog I often talk of the value of information. Information is a valuable asset and companies increasingly place great store in identifying new sources of data about their products and customers. Individually, we are also quickly assembling a … Continue reading

Value of decommissioning legacy systems
Most organisations reward their project managers for achieving scope, within a given timeframe for a specified budget.  While scope is usually measured in terms of user functions most projects usually include the decommissioning of legacy systems.  Unfortunately it is the … Continue reading

The power of the crowd can improve your data quality
Well thought through online strategies can do so much more than deliver high quality web sites for internal and external users. They can dramatically improve some of your business fundamentals. There are few things more fundamental than the quality of … Continue reading




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