Information-Driven Business
How to Manage Data and Information for Maximum Advantage

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Information-Driven Business
Published: 19 Dec 2010 by Robert Hillard
Adapted from Information-Driven Business: How to Manage Data and Information for Maximum Advantage, by Robert Hillard. John Wiley & Sons, Inc..  See The concept of information overload is permeating every business that I deal with.  At the same time, … Continue reading

Metadata versus Taxonomy
Published: 27 Nov 2010 by Robert Hillard
I’ve advocated for many years that Information Management should be a superset of related disciplines including data warehousing, document management, library science, enterprise search et cetera.  While this is an easy statement to make, it is really hard to execute. … Continue reading

Should Finance be the Information Czar?
Published: 14 Nov 2010 by Robert Hillard
Imagine if modern accounting was an invention of the past decade.  Given the heavy use of computer technology, it’s very likely that the entire discipline would be regarded as part of Information Technology. Now consider the amount of non-ledger information … Continue reading

Interview with MIS about Information-Driven Business
Published: 01 Nov 2010 by Robert Hillard
MIS Asia and affiliated magazines/sites around the world have published an interview with me about my book, Information-Driven Business (Wiley 2010).  The article is titled Business, know thyself and was first published in October 2010 by Divina Paredes. You can find more media coverage … Continue reading

New Master Data Management book by Berson and Dubov
Published: 27 Oct 2010 by Robert Hillard
In 2007 Alex Berson and Larry Dubov released their book “Master Data Management and Customer Data Integration for a Global Enterprise”.  It was the first comprehensive look at the field and has been an enormous success in the market.  I … Continue reading

Will the growth ever stop?
Published: 23 Oct 2010 by Robert Hillard
Some time ago I posted “To Pluto and Back” drawing on Richard Wray’s piece in The Guardian about the constant growth in the generation and storage of data.  Anyone who has ever dealt with any system knows that the amount … Continue reading

Analytics or Information Management?
Published: 11 Oct 2010 by Robert Hillard
This seems to be the year of Analytics with advertising from most of the major players and tie-ups between IBM and SPSS as well as Accenture and SAS just to name a couple of high profile examples.  Read a little … Continue reading

Is your organisation really unique?
Published: 19 Sep 2010 by Robert Hillard
While much of the discussion about information management centres on things that are new and exciting, it is easy to neglect some of the basic principles that the profession has learnt over the last decade.  Here are just five things … Continue reading

Published: 12 Sep 2010 by Robert Hillard
Thank-you very much to Steve Seeskin who has found the first official mistakes in Information-Driven Business.  The first error is in figure 4.13 and 4.14 where the crows feet between the “phone” entity and the resolution entity is the wrong … Continue reading

Data Quality doesn’t matter (much)!
Published: 21 Aug 2010 by Robert Hillard
While touring in New Zealand to talk about my new book, I had the opportunity to do an interview on TV to explain why Information Management matters.  The segment is available online.  The question that I enjoyed answering the most, … Continue reading

My new book: Information-Driven Business
Published: 09 Aug 2010 by Robert Hillard
After submitting my final draft to Wiley at the end of last year, my wait is finally over!  I have just received one of the first copies of my new book, Information-Driven Business: How to Manage Data and Information for … Continue reading

Is a data warehouse necessary for good data management?
Published: 01 Aug 2010 by Robert Hillard
Our profession is not a large one globally.  In fact, a couple of years ago I did a back-of-the-envelope calculation that there are about 50,000 to 100,000 people around the world who would regard themselves as primarily working in data … Continue reading

The evolution of the data warehouse data model
Published: 17 Jul 2010 by Robert Hillard
When Ralph Kimball wrote “The Data Warehouse Toolkit” (published 1996) it defined Dimensional Modelling in a way that immediately demanded attention by data warehouse practitioners worldwide. The book and the techniques it described were not new and were consistent with … Continue reading

The power of the crowd can improve your data quality
Published: 03 Jul 2010 by Robert Hillard
Well thought through online strategies can do so much more than deliver high quality web sites for internal and external users. They can dramatically improve some of your business fundamentals. There are few things more fundamental than the quality of … Continue reading

How humans want to find their answers
Published: 26 Jun 2010 by Robert Hillard
Having taken the time to get a handle on your enterprise information by roughly dividing it into the four layers I described in my last post, I’d like to give you an idea for a “quick win”. Humans don’t differentiate … Continue reading

Climbing to the information summit in four easy steps
Published: 19 Jun 2010 by Robert Hillard
As I described in my last post, the quantity of information being generated globally and within each of our organisations is absolutely overwhelming.  All good managers facing a large problem start by trying to break the task down into manageable … Continue reading

To Pluto and Back
Published: 12 Jun 2010 by Robert Hillard
Richard Wray, writing some time ago in The Guardian, pointed out that the volume of data held is now estimated at 487 billion GB.  To put this in perspective he explained that in printed form this would form a pile … Continue reading

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Also featured from the Information-Driven Business blog:

Who are we leaving behind?
I was recently invited to deliver the keynote address at the University of Melbourne engineering and IT awards night. I took the opportunity to challenge today’s students to think about the people being left behind as in the move to … Continue reading

The Quantum Computer dream could be killed by Information Management
For years now the physics community has been taking the leap into computer science through the pursuit of the quantum computer.  As weird as the concepts underpinning the idea of such a device are, even weirder is the threat that … Continue reading

Customers smile at the edges
One of the best ways of understanding your success is by measuring how happy your customers are.  To make sense of their response you obviously need to segment customers.  In this post I propose segmenting customers according to the complexity … Continue reading

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