Information is not just a window on the business, increasingly it is the business! Around the world, businesses and governments are migrating from a process-driven past to an information-driven future.
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Featured from the Information-Driven Business blog:
We live in times of rapid change when businesses that assume they have a secure market are suddenly having their world turned upside down. With the most substantive impact coming from technology, many have assumed that large investments in IT … Continue reading
Who do you love?
An alien relying on TV for their knowledge of humanity might watch a few ads and assume our closest emotional relationships are with banks, utilities and retailers. After all, they all claim to be your best friend, look how many … Continue reading
Who are we leaving behind?
I was recently invited to deliver the keynote address at the University of Melbourne engineering and IT awards night. I took the opportunity to challenge today’s students to think about the people being left behind as in the move to … Continue reading
The Quantum Computer dream could be killed by Information Management
For years now the physics community has been taking the leap into computer science through the pursuit of the quantum computer. As weird as the concepts underpinning the idea of such a device are, even weirder is the threat that … Continue reading
Customers smile at the edges
One of the best ways of understanding your success is by measuring how happy your customers are. To make sense of their response you obviously need to segment customers. In this post I propose segmenting customers according to the complexity … Continue reading