Information is not just a window on the business, increasingly it is the business! Around the world, businesses and governments are migrating from a process-driven past to an information-driven future.
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Featured from the Information-Driven Business blog:
Is the crowd dumbing us down and killing democracy?
One of the most exciting features of the Internet is the ability to get the voice of the crowd almost instantly. Polling of our organisations and society that would have taken weeks in the past can be done in hours … Continue reading
The singularity and the future of intelligence
Everywhere you turn there is a discussion about the impact of technology on our future, whether it be how we work or how we live. Of particular concern is the encroachment of automation into virtually every part of our world. … Continue reading
Who are we leaving behind?
I was recently invited to deliver the keynote address at the University of Melbourne engineering and IT awards night. I took the opportunity to challenge today’s students to think about the people being left behind as in the move to … Continue reading
The Quantum Computer dream could be killed by Information Management
For years now the physics community has been taking the leap into computer science through the pursuit of the quantum computer. As weird as the concepts underpinning the idea of such a device are, even weirder is the threat that … Continue reading
Customers smile at the edges
One of the best ways of understanding your success is by measuring how happy your customers are. To make sense of their response you obviously need to segment customers. In this post I propose segmenting customers according to the complexity … Continue reading