Information is not just a window on the business, increasingly it is the business! Around the world, businesses and governments are migrating from a process-driven past to an information-driven future.
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Featured from the Information-Driven Business blog:
Robots will make better negotiators
Negotiation is one of the oldest human activities and is an important part of our economy. It is essential for sharing resources between people and groups. However, as our organisations have become more complex, the outcomes that we are achieving … Continue reading
Business is both complicated and structured. Our education, training and professional lives all teach us to think inside the box. Before rampant automation, and when problems sat inside the same box, this was ideal. The business world we are dealing … Continue reading
Who are we leaving behind?
I was recently invited to deliver the keynote address at the University of Melbourne engineering and IT awards night. I took the opportunity to challenge today’s students to think about the people being left behind as in the move to … Continue reading
The Quantum Computer dream could be killed by Information Management
For years now the physics community has been taking the leap into computer science through the pursuit of the quantum computer. As weird as the concepts underpinning the idea of such a device are, even weirder is the threat that … Continue reading
Customers smile at the edges
One of the best ways of understanding your success is by measuring how happy your customers are. To make sense of their response you obviously need to segment customers. In this post I propose segmenting customers according to the complexity … Continue reading